Executive – Tele Credit
Air Alliance Ltd. (UPS Authorised Service Contractor)
| Vacancy Number: | 2 | ||
|---|---|---|---|
| Deadline: | September 5, 2023 | ||
| CGPA Requirement: | No CGPA Requirement | ||
| Salary: | 30,000 BDT | ||
| Job Criteria: | full_time (Office Hour: ) | ||
| Job Location: | Dhaka (Gulshan-2) | ||
| Required Experience: | 0 to 2 years experience in any field is preferred. | ||
| Preferred Program: | Any Program | ||
JOB CONTEXT
Air Alliance Limited is the Authorised Service Contractor of UPS [United Parcel Service] in Bangladesh since 1989. Operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. Beginning as a small messenger service started by enterprising teenagers and a $100 loan, UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.
Currently we are looking for dynamic, smart and efficient personnel with relevant skills and knowledge under Credit Control department in Air Alliance Ltd.
JOB RESPONSIBILITIES
Plan, monitor, and follow up with the corporate customers of the company for credit collection.
Segregate all delinquent accounts and prepare reports about delinquent accounts for management reporting.
Negotiate with regular and irregular customers via phone calls for payments of overdue debt.
Ensure collection through Mobile Financial Services (MFS) or online banking systems by influencing customers.
Inform and update debtors regarding current obligations, the due date, days past due, and potential impacts of delaying payment.
Analyze the corporate customer’s financial/liquidity positions & monitor their payment behavior and set a follow-up strategy accordingly.
ADDITIONAL REQUIREMENTS
Functional Competencies Required:
-Customer Relationship Management
-Customer Communication Skill
-Planning & Scheduling
-Liaising (Internal & External)
Behavioral Competencies Required:
-Customer Service Orientation
-Interpersonal Understanding
-Information Seeking
-Impact and Influence
OTHER BENEFITS
Festival Bonus, Gratuity, Provident Fund, Group Life Insurance/ Health Insurance (IPD & OPD) and Maternity.